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The winner's attitude : using the switch method to change how you deal with difficult people and get the best out of any situation at work Cover Image Book Book
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The winner's attitude : using the switch method to change how you deal with difficult people and get the best out of any situation at work

Gee, Jeff (Author). Gee, Val. (Added Author).

Record details

  • ISBN: 0071467645 (alk. paper) :
  • Physical Description: vi, 214 pages ; 20 cm
    print
  • Publisher: New York : McGraw-Hill, [2006]

Content descriptions

Bibliography, etc. Note: Includes bibliographical references and index.
Formatted Contents Note: Introduction -- The brain switch -- Overcome your anger -- Understanding how amazing you are and the power you have -- From average to outstanding customer service -- Handling the work load -- Email is information not communication -- Become the observer, not the absorber -- Make stress work for you in your life -- How to really communicate using all your senses -- You cant change who you are-you just make better choices -- Everything starts with you -- Manifest the amazing you for yourself and your customer.

Search for related items by subject

Subject: Customer services
Customer relations
Interpersonal relations

Available copies

  • 1 of 1 copy available at SPARK Libraries.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Memorial Library of Nazareth and Vicinity 658.812 GEE 2006 (Text) 31001101159318 Adult Non Fiction Available -

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